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04-05-2018
09:03 PM
1 Love
I posted this post on my Facebook page for 1,300 of my closest FB friends to see. https://www.facebook.com/sifudug/posts/10155651782626871 I was stranded in Boston. It took ...
03-21-2023
03:47 PM
Shout out to Don @ the gate and Kennedy @flight attendant. These guys really know customer service. Thank you for helping my day start off excellent! How? I was bummed because i forgot to c...
11-01-2023
11:51 PM
...ence I would like to know if I could re submit more information as I do not want to loose this great opportunity. I am having 17 years of airline experience and also have been using Amadues s...
03-16-2021
07:50 PM
...or 1 hour and 16 minutes. Listening to the sickening marketing feed about how Southwest Cares and how we are “Royalty”. It takes courage to treat customers this poorly and make them l...
03-10-2023
09:44 AM
Southwest Airlines Airlines has usually been great and very customer-service focused. BUT they NEED to disassociate with booking.com as they have terrible service and their version of “dynamic” p...
11-17-2023
10:55 AM
...e came to find out that the hotel was NOT a Hilton and had been for quite some time. We only book Hilton Hotels as they have great customer service and understanding with circumstances l...
03-22-2018
08:27 AM
Good morning...I’m interested in applying for any type of Customer Service positions in the Atlanta area.. anyone know of any? I have 4 years of Customer Service experience and I feel this is p...
03-19-2007
09:14 AM
358 Loves
...t!
Tell us about a time when you experienced GREAT Customer Service from a SWA Employee.
Show results in comments (5)
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Tell us about a time when you experienced GREAT Customer Service from a SWA Employee. Uh......
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We're using SouthWest as the Benchmark example of customer service for the Airline Industry. W...
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One story I have of great customer service is when FAs let me (after I asked) serve peanuts! S...
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...n my family. We have always had great experiences with not only their prices, but their customer service...
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...he customer service agent my story, she couldn't make me any promises but she did give me a S...
02-24-2019
10:53 AM
2 Loves
I paid for a flights several weeks in advance. Destination flight was decent but when I arrived at the airport to return home, m told my flight is cancelled and I need to contact customer service t...
08-12-2021
06:15 PM
Hello Community, I recently applied for the Customer Service Agent position at Dallas Love Field on. I had my telephone interview on yesterday 8/11 it was a great interview. I was selected t...